Just Be Direct. One of the areas I’ve been working on in my own life (professionally and otherwise) in the last year is being comfortable and confident in speaking my mind. This doesn’t mean blurting out every thought that comes into my mind, especially without regard to who I’m blurting…

The last 18 months have really held a magnifying glass up to how each of us relates and communicates with others. Nothing like stress, zoom boxes, and global reckonings with deeply embedded social ills to make us confront directly how each of us shows up and speaks with others. Especially…

So much of how we communicate at work is the same way we communicate in our personal lives: through conversations. …

One of the great opportunities we have coming out of the last 15 months is we get to choose how we re-emerge, re-engage, and how we lead and work. We can either rush right back to the way things were, the way we always used to operate — or we…

Today in San Francisco, where I live, all COVID-related restrictions have been lifted and seemingly it’s back to business as usual. …

In just about every conversation I have these days, the subject of returning to work comes up almost inevitably. 15 months of working from home busted a lot of norms and expectations we used to hold about productivity and having to be in an office. It changed a lot of…

The last year has brought a significantly renewed focus on culture in companies and organizations. …

When I wrote Honestly Speaking, I developed frameworks and strategies to make it easier for all of us to communicate better, by dialing up the empathizing and dialing down the intellectualizing. They are meant to be easy-to-use, especially over time as they become more ingrained ways of approaching communication overall. …

By now many of us have had lots — AND LOTS — of practice communicating virtually. In the last year, many of us have had to give presentations through an online platform that we’d otherwise give in person. But are we presenting well? In my experience, both delivering them and…